Junior IS Support Agent


This is an Entry Level Position. Tasks and Duties: • Following up on emails, support requests on service desk and operating calls. • Handling ERP support requests on multiple levels. • Checking sales replication, schedulers (on all servers) on daily basis. • Creating new users on back-office ERP, managing permissions and roles. • Creating and modifying ERP system setup (back office and POS). • POS database installation and configuration of all setup. • Handling basic warehouse support requests. • Knowledge in API development and support is a plus. • Knowledge in Microsoft Dynamics Business Central (BC and LS Retail) and D365 Finance and Operations ERP is a plus