Lebanon

Floor Manager

The Floor Manager must assist the Ecommerce Operations Manager in achieving maximum sales and margin while controlling the operating costs and ensuring high productivity of the staff.

Handle customer inquiries and escalate unresolved issues when needed.

Supervise eCommerce order fulfillment and ensure timely, accurate deliveries.

Oversee delivery fleet operations, routing, and coordination with Distribution Center.

Ensure compliance with safety, security, and food safety standards.

Manage inventory of high-value and promotional items, resolving any stock issues.

Lead, train, and schedule staff to maintain productivity and service quality.

Support execution of promotional campaigns and monitor stock availability.

Report system or operational discrepancies to relevant departments.

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