Lebanon

Frozen and Chilled Assistant

Job Overview: The Frozen and Chilled Assistant is responsible for implementing all activities in the frozen and chilled section by ensuring the correct filling and maintaining availability Duties and Responsibilities:

Provide products and services that meets customers’ requirements

Maintain standards of customer understanding, greeting and service

Give advice, guidance and recommendations on products to increase sales

Handle customer complaints in the first instance and report feedback to superior

Follow upselling techniques to maximize the sales

Assist in preparation of store for physical inventory count

Monitor inventories by making sure that it’s accurate and losses are controlled

Follow FEFO rules during operation

Implement all promotion activities as per instructions

Face up, organize, and clean all the section as per instructions

Store and display all received products on shelves

Check SEL availability and accuracy on all products

Identify damaged products and report to Superior

Ensure proper storage of supplies as per the food and safety regulations

Follow the layout planogram, prepare the opening display and ensure that all items are available on the display

Follow and implement all merchandising and retail space management guidelines

Check expiry of products on display and prior to filling and report discrepancies to Superior

Work loose and excess stock in the backdoor

Assist the Superior in receiving and unloading the deliveries

Report any Product File related issue to Superior

Report maintenance issues related to the section to Superior

Maintain chill chain procedure when moving products from a chill to ambient area

Apply the internal food safety requirements based on the local regulatory and statutory bodies, and on international standards

Follow the Good Manufacturing Practices and Good Hygienic Practices adopted in the internal food safety system

Shall have the responsibility to report problems related to food safety to supervisor

Shall cooperate with internal and external food safety auditors, and follow instructions given to close the findings and ensure improvement

Monitor temperature of fridges and freezers Qualifications

Additional experience in a related field is a plus Physical Demands

Spending long hours standing and moving

Frequent mobility within the section

Working in a high temperature environment