Lebanon

Internal Controller

Job Summary: We seek a highly skilled Internal Controller to safeguard the operational and financial integrity of our distribution and food & beverage businesses. The role focuses on enforcing and monitoring internal controls across all company activities through unrestricted ground visits and spot checks, both planned and unplanned. The Internal Controller will detect and prevent fraud, losses, and inefficiencies in sales, procurement, cash handling, inventory movements, and operations. Working closely with Finance, Organization & Process engineering, Sales, Procurement, and Operations, the Internal Controller will ensure the effectiveness of implemented controls, propose amendments and corrective measures, and promote a culture of accountability and compliance across all departments. Key Responsibilities: • Control Framework Implementation & Monitoring o Apply and monitor existing control policies, procedures, and approval workflows across all business functions. o Ensure segregation of duties and authorization limits are respected in all systems and operations. o Continuously assess the effectiveness of internal controls and recommend enhancements to address gaps or emerging risks. o Collaborate with Organization & Process engineering to ensure that all mapped processes are properly controlled and that controls are embedded and functional within daily operations. • Unrestricted Ground Visits & Spot Checks o Conduct unannounced and scheduled on-site inspections at outlets, warehouses, kitchens, distribution centers, and offices to verify compliance with company policies and control standards. o Perform physical verification of sales transactions, stock transfers, procurement activities, and cash movements. o Observe on-site operations to identify control breaches, irregular practices, or weaknesses in execution. o Report all findings with evidence-based recommendations and follow up on timely implementation of corrective actions. o Serve as the company’s internal “eyes on the ground” ensuring transparency, discipline, and integrity across all activities. • Revenue, POS & Cash Controls (F&B) o Review daily reconciliations between POS sales, cash deposits, aggregator settlements, and ERP entries. o Verify compliance with policies on discounts, voids, refunds, complimentary items, and promotions. o Investigate cash discrepancies or irregularities and ensure accountability at outlet or cashier level. o Recommend improvements in cash-handling procedures, cash transport practices, and system-level safeguards. • Sales, Distribution & Credit o Spot check audit sales-to-delivery flows, ensuring that all orders, invoices, and delivery notes reconcile accurately. o Monitor compliance with credit-limit approvals, price lists, rebates, and sales return procedures. o Perform random checks on delivery operations and routes to detect discrepancies and skimming o Validate the documentation and approval of customer returns, discounts, or adjustments. • Procurement, Vendor, and Payments o Review vendor selection, approval, and contract compliance in coordination with the procurement team. o Ensure that purchase orders, receipts, and invoices are properly authorized and documented. o Detect and investigate duplicate invoices, and unusual price variances. o Verify that vendor payments and rebates follow approved procedures and reflect genuine transactions. • Loss Prevention, Fraud & Incident Management o Identify and investigate fraud indicators, collusion, misappropriation, or policy violations with full independence and confidentiality. o Conduct surprise checks and targeted reviews in areas prone to cash or stock manipulation. o Recommend procedural and disciplinary actions, and ensure corrective measures are implemented and monitored. o Maintain a register of incidents, corrective actions, and resolutions to track patterns and recurring issues. • Data Analytics & Continuous Monitoring o Analyze transactional data to identify anomalies, repetitive errors, or irregular trends across sales, procurement, and inventory. o Build and monitor exception reports on discounts, voids, negative stocks, margin deviations, and late postings. o Coordinate with organization and process engineering to automate control alerts and enhance system-based monitoring. • Compliance, Documentation & Training o Document all control findings and ensure timely follow-up on pending corrective actions. o Provide on-site coaching to operational staff to strengthen compliance awareness and control discipline. o Continuously evaluate the adequacy of policies and suggest refinements for better control enforcement. • Projects & Cross-Functional Collaboration o Collaborate with Finance, Organization & Process engineering, Operations, and IT teams on new initiatives to ensure controls are integrated from inception. o Participate in system rollouts (ERP, POS, WMS, SFA) to validate embedded controls. o Coordinate control-readiness assessments for new outlets, warehouses, or operational units prior to launch. o Drive company-wide awareness of internal control culture and accountability. Qualifications & Skills: o Bachelor’s degree in accounting, Finance, Business management, or Industrial Engineering. o Minimum 7 years of experience in internal control, operational audit, or loss prevention within F&B, retail, or distribution environments. o Proven experience performing field audits, spot checks, and operational reviews. o Strong understanding of business processes and control risks across sales, procurement, cash, and logistics. o Solid knowledge of ERP, POS, and reporting systems (e.g., Microsoft Dynamics 365, Power BI, Excel Advanced). o Analytical mindset with strong investigative, problem-solving, and follow-up skills. o Excellent interpersonal, communication, and report-writing abilities. o High ethical standards, independence, and confidentiality in handling sensitive matters. o Willingness to travel frequently between sites, warehouses, and outlets as required. Preferred Qualifications: o Professional certifications such as CIA, CMA, or CPA. o Experience in implementing automated control systems or exception-based monitoring. o Exposure to cash handling, and logistics control environments. o Demonstrated record of reducing operational losses, fraud, and inefficiencies through practical control interventions.

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