Maintenance Manager

Job Overview: The Head of Maintenance is responsible for planning, organizing, directing, and controlling the maintenance operation in the branches to meet strategic objectives General Duties and Responsibilities: Strategic Planning & Operational Effectiveness: - Coordinate with subordinates and concerned parties to ensure that building plans meet fire safety codes and other regulations. - Maintain a safe working environment for employees by following safety procedures and guidelines, enforcing rules about safety equipment, and conducting safety training sessions. - Ensure all department workers adhere to the safety policies and procedures. - Assist in identifying opportunities, developing strategies, presenting recommendations, and implementing programs that will bring additional operational effectiveness including processes improvements, technology enhancement, change management and training. - Assist in setting and controlling SOPs for related business functions in coordination with the Organization Development department. - Review and adapt the department structure in coordination with the Organization Development department to meet the department strategies. - Conduct market research to learn about the department trends and the competition behavior and develop plans and suggestions accordingly. - Elaborate and upgrade forms and reports to enhance the daily tasks of subordinates. - Attend periodically international conventions to identify trends and present suggestions - Conduct regular branches visits. Operations Management: - Plan and manage all repair and installation activities in addition to the preventive maintenance plan. - Plan and prioritize repair and installation activities, allocate workload, and supervise work of technicians and labors to ensure execution and completion as per agreed schedules and cost estimates. - Develop, implement and maintain a functional preventive maintenance program, utilizing industry standards; oversee all facets of the program, ensuring compliance with best practices and company policies and regulations. - Plan and coordinate the preventive, predictive, and breakdown maintenance of machinery, mechanical, electrical, and instrumentation equipment. - Oversee Maintenance by tracking work hours, maintaining work orders for all maintenance/project work, managing material purchases used in these maintenance works. - Keep maintenance logs, expense reports and other relevant documentation, and produce ad-hoc reports on maintenance activities when required. Resource Management, Budget Management & Inventory Control: - Track expenses and oversee the budget for maintenance. - Formulate an action plan in coordination with Superior and define needed financial and human resources to achieve set objectives in order to support a smooth operation and reduce breakdowns. - Assign repair schedules and evaluate repair cost estimates. - Document and prepare daily progress reports and maintenance logs. - Oversee equipment stock and place orders for new supplies when necessary. - Maintain inventory of equipment and supplies used for maintenance work and ordering new materials as needed. Performance Monitoring & Continuous Improvement: - Coordinate with respective Engineers (electrical and mechanical) for implementation, reporting and process enhancement. - Carry-out root cause and risk analysis in trouble shooting activities in order to reduce corrective/reactive maintenance activities and reduce risk through preventative action. - Communicate weekly maintenance reports/dashboards to Subordinates in order to assist in risk assessment critical decision making. - Complete quality audits of technicians work tasks and communicate results. Team Management: - Maintain staff by recruiting, selecting, orienting, and training employees. - Maintain staff job results by coaching, counseling, and disciplining employees. - Provide on-going leadership and support to team. - Resolve any staff issues and escalate any unresolved issue to superior. - Ensure on-the-job training using training checklists. - Recommend disciplinary action as needed following established policy. - Control knowledge of procedures and ensure their strict implementation. - Give clear responsibilities to the team. - Provide assistance and organize good communication with the team. - Organize and maintain departmental communication system that encourages staff participation. - Ensure department staff is informed of policy changes. - Conduct timely performance evaluations and staff development. - Involve the team in service and activities. Qualifications: - A minimum of 8 years of experience in related field - Bachelor’s Degree in Hospitality Management - Any Food Safety Certificate or previously implemented a Food Safety System Physical Demands: - Normal air-conditioned space - Frequent mobility across different locations - Spending long hours standing and moving - Spending long hours in front of a computer screen Behavioral Skills: - Customer Focus - Communication with Impact and Respect - Adaptability - Self-Development - Teamwork - Results Oriented - Creativity - Management and Talent Development - Problem Solving and Decision Making - Networking and Relationship Building